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Returns & Refunds Policy

Thank you for shopping at Atlantic.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 60 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 60 days
  • You have the receipt or proof of purchase
  • You obtained a Return Authorization # (RA#) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Authorization # (RA#), contact us:

  • By phone number: 800-747-2660
  • By email: customer_relations@atlantic-inc.com

Send the product with the receipt or proof of purchase and the RA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Atlantic Inc. Returns
10018 Santa Fe Springs Rd.
Santa Fe Springs, CA 90670

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Atlantic Inc.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 800-747-2660
  • By email: customer_relations@atlantic-inc.com

 

Need Help? Call our Support Team
1-562-903-9550

Mon - Thu 8AM - 5PM, Fri 8AM - 12PM Pacific

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Atlantic Inc.
10018 Santa Fe Springs Rd
Santa Fe Springs, CA 90670
1-562-903-9550
customer_relations@atlantic-inc.com
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